Customer Specific Training

We start with a step by step interview with the stake holders for the sales function to first understand the overall sales strategy for the organization. We ask if the company has formulated a clear vision and strategy for sales and has communicated it clearly. Does the sales force understand both the strategy and the part they play in executing the strategy? Any deficiencies here are noted and discussed before we move to the next step.

An understanding of the customer base and unique requirements, regional considerations, current position in the market, target goals and competitive challenges are critical before any course creation.

Assessment of the current sales team, its management structure and experience with specific focus performance to date, expectations for the future and immediate areas for improvement; such as enhancing individual sales skills, handling competitive tactics and negotiations training.

Specific training objectives and course materials are developed based on the information gathered so that we address the exact needs of your organization. Proven curriculum is customized and taught in a scenario-specific format utilizing highly interactive participation techniques to maximize learning and retention.